Idea Hub opportunity snapshot
Klara – Patient communication opportunity
Build a truly seamless and secure patient communication platform for healthcare practices that eliminates repetitive logins and streamlines patient access.
Public opportunity snapshot
- Problem
- Klara's mobile app catastrophically fails at user session management, forcing patients through excessive, repetitive, and buggy multi-factor authentication and data entry on every single app open, despite offering a 'remember me' option.
- Opportunity summary
- Build a truly seamless and secure patient communication platform for healthcare practices that eliminates repetitive logins and streamlines patient access.
- Target customer
- Healthcare practices and providers (B2B) who are paying for a patient communication solution but are receiving constant patient complaints due to poor user experience, undermining their goal of efficient and satisfactory patient engagement.
- Category
- mobiviser
- SENTn score
- 51
- Opportunity ID
- mob_klara_patient_communication