Idea Hub opportunity snapshot

MTA TrainTime opportunity

Build a user-centric, flexible digital ticketing platform for transit agencies, empowering them to deliver a seamless rider experience and manage policies...

Public opportunity snapshot

Problem
Users are severely frustrated by the app's restrictive and punitive ticket activation policies, lack of a proper digital ticket wallet, and general unreliability leading to surcharges and poor experience.
Opportunity summary
Build a user-centric, flexible digital ticketing platform for transit agencies, empowering them to deliver a seamless rider experience and manage policies with greater ease.
Target customer
Transit agencies (B2B) globally that require a modern, flexible, and customer-centric digital ticketing platform to improve rider experience, reduce operational overhead, and adopt humane policy implementation.
Category
mobiviser
SENTn score
51
Opportunity ID
mob_mta_traintime

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